I love shopping at Sears stores, but their online version is very much difficult to use. Often it is slow - I could live with that. But, the frustrating thing is the available items are rarely updated. This needs to be solved, otherwise great store!
Bought a few things from Sears. Communication was very clear and items were shipped right on time. Great company to deal with. Their return process is also very easy and fast. I recommend this store to everyone.
Sears is one of my favorite online shopping stores. Their products are the best I've come across and they offer great discounts. Their customer service is also fantastic and always help me out with my purchase. Keep it up Sears!!!!!!
Sears is an excellent store. All the item I purchased were very good in quality and were not damaged at all. Their prices are also great and the discounts they offer are very helpful. I will continue to order from Sears in future.
Love shopping at sears.com. It was easy and convenient and it saved me time and money. Love the free shipping feature to the store which allowed me the freedom to have my purchase ready to be picked up at my convenience.
I ordered a small microwave oven from sears last month. The online store is well organized and easy to use. At first I was little afraid because it was my first time and I didn't knew how the store was. But after experiencing an awesome customer service and on time delivery with huge discounts had made me a big fan of sears. There is nothing I can complain about this store with such a superb services and great products.
I have experienced good shopping at sears for buying products especially appliances in recent years. This store cares lot about customers. Recently when I ordered vacuum cleaner from Sears, they had delayed unexceptionally. Finally I called the customer care centre to know the reason. The person talking on the phone was really polite and listening to my complaint very attentively. He felt very much sorry for it and assured me that it will be delivered in 3 days. He also sent me an email to appologise and offered me discount coupon. Even after so many days, I was given the discount and had some savings. Really loved the services.
Dated: December 11, 2012
A few days back I was at sears store to get the washing machine. I was totally unaware of how to buy washing machine and what to look for in order to get the best one. I was welcomed by a sales person who helped me in getting a new one. I told him to get me the best one at low price. He guided me and also gave me useful suggestions. I am really satisfied with the services and also the prices.
I needed to exchange a mattress I had ordered online for my son's new home. It was a beautiful mattress but just too soft. I went to Sears store and their employees were so pleasant, helpful and efficient. In just a few minutes they had a new one ordered for me that was a better choice. Sears is very lucky to have such hard working employees. I will soon be buying a mattress for my own room as well and you can be sure that it will come from Sears.
I've bought online at Sears.com multiple times and I've never had a problem. One time, an item didn't fit. I took it to their local store and they refunded my money in no time! Great store!!!
Absolutely the best service and delivery I have had in like 20 years... I have loved sears for 40 years. I grew up in a military family and I've seen their stores all over America. I always recommend Sears to all my friends.
I have always been satisfied with Sears products. Have shopped with Sears for years.
absolutly the best BEST BEST service and delivery i have had in like umm 20 yrs. We even had our kitchen cabinets redone by Sears, ordered all new appliances from them.
I've been purchasing from Sears.com for a very long time and I've never had any problems. But one time, an item didn't fit. I returned it to the store and they refunded my money. No problems!
Shopping from sears is an outstanding experience. I had bought a baby crib. The staff was helpful and guided me in getting the best one to ensure baby's safety and comfort.
Dated: July 31, 2012
Over all I had a great experience with sears this time. Sears did a great job of emailing me at every stage of the order and delivery process letting me know where my product was. I really liked that. Good Job!!
Dated: July 30, 2012
I bought a pair of black dress shoes with Sears.com. I found the whole process of shopping, placing my order and putting in all of my valid information very easy and convenient. I also was very impressed with the vast amount of the styles of shoes available for me to purchase.
Dated: July 27, 2012
I have ordered several items from the sears online store. Each time has been a wonderful experience. Their website is very easy to use and their customer service is also great. I highly recommend this store to everyone.
Dated: July 20, 2012
Really impressed with their customer service and huge product range. I always find whatever I need and the prices are easily affordable. Their shipping charges are also very less. I highly recommend this store.
Dated: July 19, 2012
Sears is really an amazing store. They have a great product range and their prices are also very reasonable. I ordered some clothes and they were exactly what I expected. I highly recommend this store to everyone.
Dated: July 18, 2012
There are lots of stores that offer online shopping but this one is really great. They have very low shipping rates as compared to others. The always provide me with all the items that I need. I recommend this store to everyone.
Dated: July 17, 2012
I've been using sears for a very long time and I'm very impressed with this store. They have the most amazing product range and I always find whatever I am looking for here. They also offer great deals on their products, to make our purchase easy.